Thank you for shopping with Vegas Howie. We are committed to ensuring your satisfaction with every purchase. Please review our returns and exchanges policy outlined below.
Exchange Eligibility
Customers may request an exchange within 7 days of the delivery date. Exchanges are limited to the same color in a different size.
To be eligible for an exchange, items must be:
Proof of purchase (order number or receipt) is required for all exchange requests.
Non-Exchangeable Items: The following items are not eligible for exchange unless they arrive damaged or defective:
Shipping Responsibilities
Customers are responsible for the cost of return shipping, as well as the shipping cost to send the replacement item back to them. Shipping is included only with the initial purchase.
We recommend using a trackable shipping method, as Vegas Howie is not responsible for returned items lost or damaged in transit.
Damaged or Defective Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will arrange for a replacement at no additional cost to you, including return shipping. Photographic evidence of the issue may be required.
Out-of-Stock Replacements
If your requested size is unavailable at the time of your exchange request, our customer service team will contact you to discuss available options, which may include a refund or store credit at our discretion.
Final Sale
Once the 7-day exchange period has elapsed, all sales are final. No returns, refunds, or exchanges will be accepted.
How to Initiate an Exchange
To request an exchange within the eligible timeframe, please contact our customer service team at [email protected] or through our website with the following information:
Our team will review your request and provide detailed return shipping instructions, including the return address, within 2 business days.
Processing Timeframes
Customers will be notified by email at each stage of the process.
Contact Us
For any questions regarding returns or exchanges, please reach out to our customer service team:
Policy Updates
Vegas Howie reserves the right to update or modify this Returns & Exchanges Policy at any time without prior notice. Changes will be effective immediately upon posting to this page.