Return and Exchange Policy

Thank you for shopping with Vegas Howie. We are committed to ensuring your satisfaction with every purchase. Please review our returns and exchanges policy outlined below.

Exchange Eligibility

Customers may request an exchange within 7 days of the delivery date. Exchanges are limited to the same color in a different size.

To be eligible for an exchange, items must be:

  • Unworn, unwashed, and unused
  • Free of alterations, damage, or signs of wear
  • Returned with all original tags attached
  • Returned in the original packaging

Proof of purchase (order number or receipt) is required for all exchange requests.

Non-Exchangeable Items: The following items are not eligible for exchange unless they arrive damaged or defective:

  • Sale, clearance, or final-sale items
  • Custom or personalized items
  • Intimate apparel and accessories
  • Gift cards

Shipping Responsibilities

Customers are responsible for the cost of return shipping, as well as the shipping cost to send the replacement item back to them. Shipping is included only with the initial purchase.

We recommend using a trackable shipping method, as Vegas Howie is not responsible for returned items lost or damaged in transit.

Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will arrange for a replacement at no additional cost to you, including return shipping. Photographic evidence of the issue may be required.

Out-of-Stock Replacements

If your requested size is unavailable at the time of your exchange request, our customer service team will contact you to discuss available options, which may include a refund or store credit at our discretion.

Final Sale

Once the 7-day exchange period has elapsed, all sales are final. No returns, refunds, or exchanges will be accepted.

How to Initiate an Exchange

To request an exchange within the eligible timeframe, please contact our customer service team at [email protected] or through our website with the following information:

  • Order number
  • Full name and contact details
  • Item(s) you wish to exchange
  • Reason for the exchange
  • Desired size

Our team will review your request and provide detailed return shipping instructions, including the return address, within 2 business days.

Processing Timeframes

  • Exchange request review: Within 2 business days of receiving your request
  • Inspection upon receipt: Within 3–5 business days of receiving the returned item
  • Replacement shipment: Within 3–5 business days after the return is approved

Customers will be notified by email at each stage of the process.

Contact Us

For any questions regarding returns or exchanges, please reach out to our customer service team:

Policy Updates

Vegas Howie reserves the right to update or modify this Returns & Exchanges Policy at any time without prior notice. Changes will be effective immediately upon posting to this page.